Why South African banks limit your transaction history

Update – Absa told MyBroadband that its online banking services have been restored. Even without these factored in, it still works out cheaper than Nedbank’s Savvy Plus and Standard Bank’s MyMo Plus account due to its more affordable instant payment fees. We included charges such as monthly admin, EFT, debit order, airtime top-up, and instant payment fees for our comparison. A complete list of available bank branches is provided at the end of the article. The bank added that it also offers up to 12 months free statements on certain accounts with older statements also available on both online and app-based banking.

In the past, customers were just charged a R7.00 transaction parimatch india fee regardless of the amount. There is a lot of variation between the banks regarding immediate payment fees. Capitec’s GlobalOne account offers the most affordable online banking fees compared to Absa, FNB, Nedbank, and Standard Bank’s offerings, a MyBroadband analysis has revealed.

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The system requires you to enter a one-time pin (OTP) upon login, sent via SMS. This follows after the South African banking industry was hit with a wave of DDoS attacks. “Our technical teams are working hard to restore the channels as quickly as possible and to identify the root cause,” Absa told MyBroadband when asked about the outage. Absa also includes R25,000 life cover in its Gold Account package, further increasing its potential value to customers. However, the bank now charges R0.65 per R100, with the first R100 being free. The DHA will struggle to justify a deadline for invalidating South Africa’s green ID books at this production rate.

  • As a result, many South Africans no longer have to visit bank branches to make payments, get statements, or dispute debit orders.
  • However, the bank now charges R0.65 per R100, with the first R100 being free.
  • The DHA currently supports 30 bank branches across South Africa, and residents in Gauteng are the most spoiled for choice, with 17 of them located in the province.
  • Regarding the office or branch where you submit your biometrics, users currently have 30 bank branches from which to choose nationwide.

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Many users in South Africa are reporting problems with Absa’s Internet banking platform. Customers who tried to log in via online banking were greeted with a “System offline” message. Altogether, the basket comes to R55 for Capitec, with the next cheapest being FNB’s Aspire account — unless you factor in Absa’s bundled credit card with its Gold account. Nedbank and Standard Bank both charge R10 for immediate payments up to or equal to R2,000. For payments over R2,000, Nedbank charges a straight fee of R49, while Standard Bank charges R50. However, this doesn’t account for the numerous new green ID books that have been issued over the past 11 years, and the target is likely substantially higher.

MyBroadband compared the online banking fees of Absa’s Gold, Capitec’s GlobalOne, FNB’s Aspire, Nedbank’s Savvy Plus, and Standard Bank’s MyMo Plus accounts for a range of transactions and processes. The payment system requires applicants to load their banking details on the eHomeAffairs portal and then complete the transaction through Internet or mobile banking. As of October 2021, the DHA listed 25 bank branches at which customers could complete their applications.

All participating banks — Absa, Discovery Bank, FNB, Nedbank, and Standard Bank — have repeatedly told MyBroadband that they want to expand DHA services to more branches. The system then presents users with an application form, in which many fields are pre-populated with your details. To start the application process, click the “Create New Application” button at the top left-hand side of the screen. South African citizens must first visit the eHomeAffairs website and register a profile, which requires personal details such as their full name, ID number, date of birth, email, and cellphone number.